The fact is, you can actually help yourself in most of these situations. You'll be left scratching your head, trying to figure out what to do, who to call or where to turn for help. At some point, or perhaps several points, during the course of using computers at work, at home or on the road, a hard drive will fail, a memory card (CF, SD, SDHC, CD or whatever you're using) will become corrupt, a USB stick/flash drive/thumb drive or pen drive will conk out, or a partition on a server or RAID will suddenly disappear.
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